Once received, your order will be ready for shipping via Canada Post in 1-2 days. As we are in a remote community, postal delivery and pickup is available to us only 3 days a week, and service is often cancelled in inclement weather. Please be aware that this can add an extra day or two to expected delivery times.

Shipping Rates:

Canada:

• Flat rate shipping: $15 CAD
• Free shipping on orders $120 CAD and up

Each shipment is insured, and you will receive tracking information for each purchase.

United States:

• Flat rate shipping: $25.00 USD 
• Orders $150 USD and over: free shipping, applied automatically at checkout

Duties are pre-paid by us, so no surprise charges on delivery. Each shipment is insured, and you will receive tracking information for each purchase.

*We're currently unable to offer free shipping to the United States while we navigate recent changes to cross-border duty requirements. We're working to establish the best shipping solution that maintains our commitment to transparency and fair pricing for our US customers. If you have any questions, please let us know at info@twigroot.ca